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Is US Fidelis a scam?: Yes |
I worked there and I am really starting to wonder if people really know what the word SCAM means. Of course this company is not a scam, they are just offereing a product and service in a misleading way that in a lot of cases leaves people feeling angry and ripped off. These warranties are so limited and hard to follow every little rule that it makes it sometimes very difficult to get a claim paid. Most people who worked there did not buy the warranty. These companies are very greedy and do whatever it takes to get the sale even it means keeping an 80 yr old lady on the phone for an hour and a half trying to sell a warranty for $2000 dollars on a car thats worth $800
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Is US Fidelis a scam?: Yes |
US Fidelis is a scam. I purchased a policy for my 1999 GMC Suburban and was ripped off. I purchased the policy in June. The policy said we could not make any claims for 60 days. Then in November my husband had our transfer case checked out while we had the vehicle in for an oil change. We seemed to have a problem when we put it into four-wheel-drive. The mechanic found a problem with the transfercase. We, of course, immediately put in for a claim, but low and behold the company would not honor the policy because they said we did not have enought oil change receipts. They wanted four receipts, mind you we just purchased the policy in June. We had three receipts with us, but as we work over the road, we could not find one. They would not work with us at all. We decided that since we were not getting what we paid for we were going to cancel the policy. We were told to return our policy notarized and with cancel written across it. We followed the directions and waited for the past several weeks to get our money back. Then when checking my bank account online today I found an $18 refund from US Fidelis. As we paid over $400 to the company we were surprised and angry. We called the company and were told the $18 was all we were entitled to receive back because they prorated the refund based on our mileage. If the company did not honor the policy, never paid a dime towards any repairs, how are they entitled to any money at all? Obviously they were not at risk of honoring the policy because they never expected to have to pay out on a claim.
It is important to note that we were never informed that any refund would be prorated. This company is deceitful and dishonest. STAY AWAY FROM US FIDELIS!!!!! |
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Is US Fidelis a scam?: Yes |
| I worked there and quit because I found out that it was a total scam. If you want to get a feel as to how it is, then rent the movie, Boiler Room and you will get the clear picture. Stay Away, they claim to be big time Christians and even have a church in there facility. Look on stltoday.com and type in usfidelis and see the owners mansion. |
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Is US Fidelis a scam?: Yes |
| I should of read this b4 I paid $3,700.00 to cover my 2003 Dodge Ram. I took it in for an electrical problem, they said that itwas a sensor, and that it was not covered. Water leak from the xcanister, is not covered either. Now I found out that transmission is not covered either, you have to pay first for a service. |
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Is US Fidelis a scam?: Yes |
| Comon it dont cost $800 to replace an alternator like their ad on TV. Get Real People!! I want to be their repair man!! lol |
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Is US Fidelis a scam?: Yes |
VERY BAD SERVICE!!! They are a rip off, I had a claim for my engine to be repaired and they took me thru the loop for about 3 weeks. They had the repair facility too do so many different steps and they still have not paid it to this day. Now they want me to pay for the labor for the engine to be broken down to determine what they are going to do.
I advise anyone who has thought about signing up with these people NOT, I repeat NOT TO DO IT!!!!
They display false advertisement, they say I have towing reimbursement and now they are saying the claim has to be approved and paid in order for me to be reimbursed. They are a big joke!! |
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Is US Fidelis a scam?: Yes |
| TOTAL SCAM.....anybody that says us fidelis isnt a scam is working for them. Id like to club rusty and steve wallace in their fucking retarded heads. They should be thrown in prison. |
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Is US Fidelis a scam?: Yes |
Okay, lets try to figure this out logically. You have a company who claims to offer repair coverage for pretty much any vehicle under 15 years old and 200k miles. Right? And they offer this coverage to your vehicle sight unseen so they have no idea if your car has preexisting problems. They dont send you a contact until after you pay for it. Odds are that any vehicle within the parameters will require some type of service within 3 years of being a member. What am i driving at?
there's no way a company can make money if their paying out to every customer. its basically a commercial ponzi scheme. they will pay some claims, usually the small claims of people who have been paying for a long time just to look good, but ultimately, it is not possible to pay all of the claims. so all they do is throw red tape hoping that most people will go away quietly while sucking up an extra 2 or 3 months during the cancellation process.
STAY AWAY FROM ANY 3RD PARTY WARRANTY! Buy it directly through your manufacturer. If you buy a used car with no warranty, then you are guaranteed to have repairs throughout your ownership. And you know damn well US Fidelis wont pay a dime. Repairs are just part of owning a car. Find a good mechanic in your town and build a long term relationship. |
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Is US Fidelis a scam?: Yes |
| Anything that sounds too good to be true is! |
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Is US Fidelis a scam?: Yes |
Thanks for this site. I was going to build one, if you did not already have one. Good job. I dont mind people who honestly think that the story about USFIDELIS is too gruesome to be true, but I cant stand those who work for Fidelis parading as casual posters. Also, I cant stand those that have no first hand experience making argument about issues they dont know.
USfidelis signed me up over the phone, started billing my credit card, and sent me a contract package 3-4 months later. I needed to change my water pump after 4 months. It was hell getting them to answer the phone. When they finally did, they authorized me to have the mechanic do the job, and send them the bill. Six months later, they continued to bill my card, and refused to pay the bill, because they couldnt get the mechanic on the phone. Mechanic has tried to call them to no avail. I sent them the invoice as they requested, but they want to speak with the mechanic about the condition of the car, but cant leave a number someone was going to answer. I sent a letter cancelling my contract to Obligator as they directed, now they want me to complete my remaining payments on the contract for $1800-- what a joke.
USFIDELIS is a big fraud |
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Is US Fidelis a scam?: No |
| Hi Joe, the only thing I can say or ask is why would you want to agree to ANY contract over the phone to begin with, WITHOUT FIRST seeing it??? |
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Is US Fidelis a scam?: Yes |
In response to Joe from La Jolla..... about the only thing I can say here is that one should never fully believe or agree to ANYTHING over the phone and should NOT make a purchase of ANY contract without being allowed to see it first. IF, and I do wish to say IF this is what they are doing then YES it does sound like some kinf of a boiler room operation...... I would still have to own up to some of the responsibility of the purchase do to the fact that one did surrender up ones money without FIRST seeing the product. I did notice and still do, that most every time I see this commercial on T.V. there is a different toll free number to call. I ntook notice of this fact BEFORE I even decided to check it out here on line.
Simply put, he said, she said, they said NEVER holds up in a court of law. My thinking is pretty much old fashioned and probably sounds funny and a bit naive to most, but I was raised with a bit of southern persuasion where a handshake was as good as ANY contract ever printed and if a man called you an S.O.B. .... well, them were just plain fighting words.... but them days, Ive been told are forever gone.....and they say we are progressing in our behavior to one another??? Somehow, I dont think that is rightly true. Do You ? |
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Is US Fidelis a scam?: Yes |
In response to Atom Quark below....
Your points are valid, but I think the problem everyone is having with US Fidelis is that they are not honoring their fine print, they lie to get you to sign the contracts, and they simply dont deliver on what is promised.
For example, I purchased my policy over the phone. During this phone call I specifically asked how much I was covered for and what items where covered. I was told EVERYTHING was covered up to the price of the car. I was also told that the price of the policy was only good for that call. So, I purchased it and went on to tell all my friends that they should, too, because it seemed like such a great thing to have. Four of my friends purchased. I received my contract almost 2 months after purchasing the policy. In the fine print of that contract I saw that I was only covered for $4,000! That is $56,000 less than the value of the car! I called them immediately about this, and I was given the runaround. During this time, the engine in my car had a catastrophic failure and needed to be replaced. So, I submitted a claim knowing it would be denied, and proceeded to sue this horrible company for their lies. The attorney general of Missouri where this company is based is well aware of their misleading tactics, and is currently mounting a large case against them. US Fidelis eventually settled with me before going to trial. The irony is that they settled for exactly what they promised me on the initial phone call. So, I had to sue them and be without a car for 6 months just to get them to uphold their end of the deal. How many countless others dont have the time or the resources to do what I had to do to get them to pay? And trust me when I say that US Fidelis knows that most people wont go through the lengths that I did to get them to follow through. Anyone who says this company is not a scam has probably never even really dealt with them. |
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Is US Fidelis a scam?: No |
This whole site is a farce.... like the emails we all receive saying if you just put your name on this or that petition, we can stop this or that type of action....
c,mon.....grow up a bit.....cause that is NOT how it works. This is why when you sign a truly acceptable
petition of any sort, you must be a citizen of the COUNTY that ou are signing the petion in, you MUST both print your full name as well as sign it and you must be a legally registered voter in that state in order for your signature to legally count. ANYONE can make or break a products reputation by their so called TRUE statements on the WEB. There is simply no way to verify ANYTHING. To prove this just go to Amazon.com where you can insert your your own opinions on a given product without ever buying anything from them. The commenter may not only have NOT bought the item from AMAZON, they may NOT even own the item they are commenting on at all.
Lets get real, most of us do NOT read the small print in ANY of the contracts we sign. Take for instance, I bought a brand new Mercury Grand Marquis and when I had engine problems resulting from a faulty CPU, I was shown the small print in my service contract where it clearly stated that the CPU was not covered in ANY shape, form nor fashion.......now.... whose fault was it that I was now having to pay for what I THOUGHT was supposed to have been covered. BINGO, IF you sais it was my fault, you are absolutely correct. I now take any service contracts I am asked to sign to a lawyer friend and he tells me whether it is a worthwhile contract or not. You can still do this for usually under
200.00 IF you shop around but if it is an fairly expensive item that you are purchasing, then it can be well worth the additional cost. That is all ! |
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Is US Fidelis a scam?: No |
| This site seems to be a scam. I want to know proof of what is wrong not just random complaints. |
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Is US Fidelis a scam?: No |
| This site seems to be a scam. I want to know proof of what is wrong not just random complaints. |
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Is US Fidelis a scam?: Yes |
| They will be shut down in about 6 months. These lawsuits take time, and once the truth is exposed they will be shut down. Darain Atkinson will be back behind bars where he belongs. Unfortunately, there will be a lot of people around the STL area without a job in a terrible economy. If you work for these crooks, freshen up your resume and start hitting the streets before they shut down! |
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Is US Fidelis a scam?: Yes |
| This company has mislead me believing I would have a good deal but then once I had a car problem like my transmission they told me my warranty was expired scamming me out of thousands of dollars. Now I have no way to get to work and got fired from my job and my bills are sky rocketing. I am very disappointed in this whole situation. I am telling everyone out there dont fall for their cheap scams because once you do you will regret it. |
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Is US Fidelis a scam?: Yes |
| They are the most decieving, deceptive promoters of extended warranty plans on earth, one is sold one thing, told one thing , then when the problem arises and the safety net is to be there, look out there is no rip cord, its all a straight drop! A shame we get the grading first and the lesson later. |
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Is US Fidelis a scam?: Yes |
| I have had it with this company. If the attorney general doesnt make an example of them and shut them down, i will be realy shocked and dissapointed. It is unethical and should not be tolerated. SHUT THEM DOWN!!! |
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Is US Fidelis a scam?: Yes |
| Why are they not shut down? We dont want these crooks in our community!! |
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Is US Fidelis a scam?: Yes |
| My friend received a call on his cell phone from US Fidelis. His car had recently broken down and he mentioned seeing an ad from the company on TV, so he was interested to learn about the warranty they were offering. Fidelis whipped out every scam trick in the book: offering a free upgrade from gold coverage to bumper-to-bumper coverage, repeatedly lowering the price, bringing in the hard sell guy, threatening to never again offer a policy to my friend if he hangs up the phone, making my friend go on hold at inopportune times, and just straight bullying the kid. Thankfully, my friend was able to call his credit card company and reverse the credit card transaction. |
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Is US Fidelis a scam?: No |
I don't know if you will post this or not but I feel it very unfair to this contract company when you allow the three posts I have read. By the comments made regarding U.S. Fidelis none of the reviews explain what was wrong with their vehicles. Were the repairs pre-approved? Did the repair facility deal with Fidelis directly and get the repairs approved prior to doing the repair? What was the reason their clams did not get approved. I do feel for the the vehicle owners that have posted these comments but the contracts do explain in detail what is and what is not covered. They also explain what the owner is responsible for when it comes to vehicle maintenance.
It is unfortunate that the majority of us do not read what they are buying or have already bought.
So you do not get the wrong idea, I do not work for nor have I ever worked for any service contract company. I was in the automotive service business for over thirty years of which most were as a new car dealship service director before a spinal disability forced me to stop working. I have dealt with most of the contract companies out there. I have had very few problems with them when you follow the procedures that are in the service contract. What the owner and the repairing facility are required to do is usually very easy to understand. But when you deviate from their requirements you are pretty much a dead player.
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Is US Fidelis a scam?: Yes |
One of my best friends was scammed by US fidelis extended auto warranty company! BEWARE! DO NOT purchased an extended service warranty for your new or used car from usfidelis!
Do your research on auto warranties offered through USFidelis and you will find 1000s of complaints listed on the internet against this fraudulent auto warranty company!!!
Protect yourself and make sure to thoughtfully review your car warranty contract before you purchase an extended auto warranty from UsFidelis! |
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Is US Fidelis a scam?: Yes |
STAY FAR AWAY FROM US Fidelis!!!!
They hide all of the essential details of the contract such as how much is covered until well after you purchase the policy. They also are not the company whose policy you are buying. Only after filing a claim did I find out that my policy was actually with a company called CSRW and not US Fidelis who I actually have the paperwork with. In the end, I was taken for $2,700 for only $4,000 in coverage of which they didn't even honor because I couldn't provide proof of an oil change from before I even bought the policy!!!
This company is a complete fraud. Save your money or buy a policy from a more reputable agency. They say that they offer impeccable customer service, but they never returned a single one of my phone calls like they said they would until I filed a lawsuit against them. |
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Is US Fidelis a scam?: Yes |
This company is misleading on so many fronts I almost don't know where to begin...
I purchased the top-of-the line warranty that US Fidelis offered for almost $3,000. I was told on the phone that they were running a special and that the price was only good for that phone call and would not be honored if I called back. Turns out that was the first of many, many lies from this company.
About two months after purchasing my policy I filed a claim. The claim was denied outright and getting answers was next to impossible. I waited an average of 30 minutes each time I tried to call their customer service line. Funny thing is that for the first five or six calls I made they said it was just a small error and that it would be corrected and that I had nothing to worry about and the claim would go through. They would say it would take 24 hours to process and that they would call me the followinig day. Of course, those calls never came. In fact, in the two months I have been dealing with trying to get this claim paid I never received one single phone call from them until I sent a certified letter making them aware that I was sueing them.
This company is a complete fraud and should be shut down. |
